let’s say I want to hit random on all the music that I like. I’m a new this app user and I’m excited about it! I want to enjoy the wonders of HiRes, not be diminished. I am saying that when I compare and contrast the this app user experience with it’s competition, I am disappointed. I’m not saying that this company has this attitude.
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I’m reminded of the early days of computing when the attitude of the specialist was “ if they are too stupid to understand how to use it, they don’t deserve to use it”.
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That’s where I am now stuck in a seemingly endless loop of password changes, customer service instructions, following one prompt after another only to end up in the trial program. The system’s default appears to be the trail program and navigating out of it has been way harder than it should be.
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The problems include: having trouble bypassing the trial period so I can have full use of the services being able to know when I actually have been enrolled having been enrolled, being able to get out of the trial program.
Still I have never had the kind of problems that I have experienced with this app. this app however has been problematic from the beginning. I have used a number of other music apps with no issues. Follow Qobuz on Facebook, Twitter, and Instagram for updates and news. 1-month free trial available for new users Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period Payment charged to iTunes Account at confirmation of purchase Monthly subscription available: Studio Premier (CD-FLAC 16-bit/44.1 kHz & Hi-Res 24-Bit up to 192 kHz) Stream music on all Hi-Fi equipment: Devialet, Naim, Klipsch, Bluesound, Yamaha, Sony, Aurender, Sonos, Harman Kardon, Moon, etc. Stream music via connected listening systems: Google Chromecast, Music Cast, Audirvana, Roon, etc. Download purchases and listen to them on any media player app Create a personal library with favorite artists, albums, and tracks Make personal playlists and share them with friends Download music onto the phone's Offline Library to listen without an internet connection Recommendations from music professionals Thousands of articles, interviews, and other editorial content Hundreds of thousands of digital booklets and information on musical works Music streaming in 24-Bit Hi-Res up to 192kHz on over 250,000 albums for an exceptional listening experience, exclusive to Qobuz Streaming in FLAC 16-Bit/44.1 kHz lossless quality for high-fidelity listening of over 80 million tracks
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